On June 24th, Nevada Gov. Steve Sisolak updated the Declaration of Emergency, Directive 204 to reflect a now mandatory use of facial coverings in public spaces. In compliance with all mandates and recommendations of Phase 2 of the Nevada United Road to Recovery plan, our establishment will remain open to visitors that are properly wearing facial coverings; while, also, providing curbside delivery for patrons exempt from this requirement. At this time, our organized play area remains inoperative to comply with social distancing requirements.
All other guidelines, restrictions, and best practices established in Phase 1 and Phase 2 remain in effect. When visiting our shop, we ask that you please be aware of the policies outlined below: your compliance will help us safeguard the health of our Wizarding Team and fellow customers.
We are operating on a reduced schedule: 10 AM to 8 PM Monday through Saturday and 10 AM to 6 PM on Sundays. We will adjust these times if necessary based on flow of traffic and the needs of our clients.
Curbside service will remain in effect for those customers that prefer to maintain an increased level of distancing and customers unable or unwilling to comply with face covering requirments. Please call our shop in advance if you plan on using this service; so that we may provide you with a personalized shopping experience before you arrive. Contactless at-home delivery has been discontinued.
While visiting our shop, please observe the following precautions for your safety and the safety of those around you:
- Wash your hands for 20 seconds or more before handling any merchandise. One of our washrooms will be kept with easy access so that you may utilize it upon entering our building.
- Face coverings are now required when in a public space, such as our shop. If you are unable to comply with face covering requirements or have forgotten your covering at home, we ask that you take advantage of our curbside delivery service. Shoppers without face coverings will not be serviced at this time. A small number of masks are available for purchase on site, if you would prefer to enter the building.
- Maintain a minimum of 6 feet between you and others at all times.
- In order to facilitate social distance for members of our team manning the checkout area, only one checkout station will be operational at any given time. Please be patient and maintain your distance in the checkout lane.
Again, in-shop-play remains inactive: we will continue to follow state, county and city directives in this matter; along with specific guidelines from each publisher for their organized play programs.
If you are feeling in any way under the weather, or may have been in contact with someone affected, please take steps to quarantine yourself and request professional medical assistance to ascertain the exact nature of your illness.