On May 29th, the state of Nevada entered Phase 2 of the Nevada United Road to Recovery plan. During this phase, our establishment continues to be open for shopping, while our organized play area remains inoperative in compliance with ongoing social distancing requirements.
Given that the directives between the two phases are nearly identical, the guidelines, restrictions, and best practices established in Phase 1 remain in effect. When visiting our shop during Phase 2, we ask that you please be aware of the policies outlined below: your compliance will help us safeguard the health of our Wizarding Team and fellow customers.
We are operating on a reduced schedule: 10 AM to 8 PM Monday through Saturday and 10 AM to 6 PM on Sundays. We will adjust these times if necessary based on flow of traffic and the needs of our clients.
Curbside service will remain in effect for those customers that prefer to maintain an increased level of distancing: please call our shop in advance if you plan on using this service so that we may provide you with a personalized shopping experience before you arrive. Contactless at home delivery has been suspended for the time being.
While visiting our shop, please observe the following precautions for your safety and the safety of those around you:
- Wash your hands for 20 seconds or more before handling any merchandise. One of our washrooms will be kept with easy access so that you may utilize it upon entering our building.
- Both the CDC and we highly encourage you to wear a face covering while interacting with our Wizarding Team or the public. We have a small amount of masks available for purchase if you need one or have forgotten yours at home and would prefer to wear one.
- Maintain a minimum of 6 feet between you and others at all times.
- In order to facilitate social distance for members of our team manning the checkout area, only one checkout station will be operational at any given time. Please be patient and maintain your distance in the checkout lane.
Again, in-shop-play will not resume during this phase: we will continue to follow state, county and city directives in this matter; along with specific guidelines from each publisher for their organized play programs.
If you are feeling in any way under the weather, or may have been in contact with someone affected, please take steps to quarantine yourself and request professional medical assistance to ascertain the exact nature of your illness.