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Terms & Conditions
We can, however, take care of your Games Workshop needs via email, live customer support or by phone at (702) 307-6127. Feel free to contact us if you would like to place an order or have any questions.
Pre-Orders & Back-Orders
Pre-orders may be canceled by customer request prior to shipment. Orders that drop below the minimum for free freight due to pre-order cancellations will not ship until freight is paid or enough in-stock items are added to restore the free freight threshold.
No refunds or cancellations will be granted once a pre-ordered item has shipped
If an item is out of stock on your order, you may choose to cancel it by notifying us prior to the item shipping. Orders that drop below the minimum for free freight due to back-order cancellations will not ship until freight is paid or enough in-stock items are added to restore the free freight threshold.
No refunds or cancellations will be granted once a back-ordered item has shipped
Refunds and Returns
Please note that you are responsible for the safe return of merchandise and for all shipping costs. SHIPPING CHARGES ARE NON-REFUNDABLE once your order has shipped. Postage for exchanged items will be at your expense, unless they are included as part of a separate order totaling over $100.00 (continental US only).
The Little Shop of Magic reserves the right to refuse returns received more than 30 days after shipment date, or on items that were special ordered, discontinued, on clearance or limited edition.
Security & Privacy
When you purchase from our online store or sign up for our newsletter, we only collect the information that you provide: name, address, email and any other data we need to complete your order or newsletter request. We do not collect or store credit card information, but rely on established and secure third-party processors to obtain payment on your behalf. Registration is optional, leaving you free to choose whether or not we store your shipping information to make future shopping experiences more convenient.
When you order from our online store, your name becomes part of our customer database. While we will never share mailing lists with anyone, we may from time to time send you marketing communications that are tailored to your particular interests and lifestyle. If you do not want to receive these special offers and deals, please notify us at your earliest convenience and we will remove you from our mailing lists.
We have taken many steps to ensure the security of your transactions. At the Little Shop of Magic all orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. We use this encryption to ensure that your shipping and account information is stored on our server in an unreadable, encrypted format at all times. For added security, your credit card information is never stored on our server nor is it made available to our Wizards from our third-party payment processors.
The Little Shop of Magic and its Wizards do not rent, sell or exchange your email address(es) with any third party marketer (we hate SPAM too).
The Little Shop of Magic and its Wizards do not rent, sell or exchange your phone number(s) with any third party marketer (we don't telemarketers either).
The Little Shop of Magic does not deliberately seek to solicit orders from anyone under the age of thirteen (a Child). If a Child submits an order to us through our online store, and we become aware that the person submitting the order is a Child, we will delete the information and any orders associated with it as soon as we discover it. If you then are under 13, and want to place an order on our site, we suggest that instead you have your parents or legal guardians place the order for you.
Shipping & Handling
For example, if the item you want to order is in stock and you choose Priority Mail delivery to a continental US address, you can expect to receive the item 2-4 business days after the day you ordered it.